Privacy Policy

Last updated: 24/09/25

Who We Are

Our website address is: https://promptagent.uk

PromptAgent is a service that helps users enhance their AI prompts using Google Gemini technology. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

Information We Collect

Personal Information You Provide

Account Information: If you create an account, we collect your username, email address, and password
Prompt Content: We collect the prompts you submit for enhancement, including:
- Your original prompts
- Goals and objectives you specify
- AI roles you define
- Additional instructions you provide
- Information about whether files will be attached to prompts

Automatically Collected Information

Usage Data: We track your API usage, including the number of requests and tokens used
Technical Information: IP address, browser type, device information, and access times
Cookies: We use cookies to maintain your session and preferences

How We Use Your Information

We use the information we collect to:

Enhance Your Prompts: Process your prompts through Google Gemini API to provide improved versions
Maintain Your Account: Manage your user profile and authentication
Track Usage: Monitor API usage for billing and service optimisation
Store History: Keep a record of your prompt enhancements for your reference
Improve Our Service: Analyse usage patterns to improve PromptAgent functionality
Communicate: Send you service-related notifications and updates

Third-Party Services

Google Gemini API

We use Google’s Gemini API to enhance your prompts. When you use our service:

Your prompts are sent to Google’s servers for processing
Google may process this data according to their privacy policy
We do not control Google’s data practices
Please review Google’s Privacy Policy: https://policies.google.com/privacy

WordPress Hosting and Services

Our website runs on WordPress and may use standard WordPress features:

Comments: If available, comment data including IP addresses for spam detection
Media Uploads: EXIF data in uploaded images may be accessible to visitors
Gravatar: Profile pictures may be provided by Gravatar service

Data Storage and Security

Where Your Data is Stored

Prompt History: Stored securely in our database on UK servers
API Usage Data: Tracked and stored for billing and analytics purposes
User Accounts: Profile information stored in our WordPress database

Security Measures

API keys are encrypted and can be stored in secure configuration files
Database access is restricted and monitored
We use HTTPS encryption for all data transmission
Regular security updates and monitoring

Data Retention

Prompt History: Retained indefinitely unless you delete your account or request removal
API Usage Data: Retained for billing and analytics purposes
Account Data: Retained whilst your account is active
Cookies: Various retention periods as detailed in the Cookies section

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access

You can request a copy of all personal data we hold about you.

Rectification

You can correct any inaccurate personal information we hold.

Erasure

You can request that we delete your personal data, subject to certain exceptions for legal compliance.

Portability

You can receive your data in a structured, machine-readable format.

Restriction

You can request that we limit how we use your personal data.

Objection

You can object to our processing of your personal data in certain circumstances.

Withdrawal of Consent

Where we rely on your consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details below.

Cookies

Essential Cookies

Session Cookies: Maintain your login status and form data
Authentication Cookies: Remember your login for convenience (if you select “Remember Me”)
Preference Cookies: Store your display and interface preferences

WordPress Standard Cookies

Comment Cookies: Store your name, email, and website for future comments (optional, lasts one year)
Login Cookies: Maintain your session (last for two days, or two weeks with “Remember Me”)
Editor Cookies: Track recent edits (expire after 1 day)

You can control cookies through your browser settings, though some functionality may be affected if you disable essential cookies.

Data Sharing and Disclosure

We Share Data With:

Google (Gemini API): Your prompts are sent to Google for processing
Service Providers: Hosting, security, and maintenance providers under strict confidentiality agreements

We Do Not:

Sell your personal data to third parties
Use your prompts for training our own AI models
Share your prompt content with other users without permission

Legal Disclosure

We may disclose your information if required by law, to protect our rights, or to ensure user safety.

International Transfers

Your data may be processed by Google’s servers internationally. We ensure appropriate safeguards are in place for any international transfers in accordance with UK data protection law.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

Posting the new policy on this page
Updating the “Last updated” date
Sending email notifications for significant changes (if you have an account)

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: hello@promptagent.uk
Website: https://promptagent.uk

For data protection enquiries, you can also contact the Information Commissioner’s Office (ICO) at: https://ico.org.uk/

Lawful Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

Contract Performance: To provide the PromptAgent service you’ve requested
Legitimate Interests: To improve our service and prevent abuse
Consent: Where you’ve explicitly agreed (e.g., for marketing communications)
Legal Obligation: Where required by law (e.g., for tax purposes)

Children’s Privacy

PromptAgent is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.